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Product Academy

Hands-on UX & Usability

Learn the key fundamentals of user-centered design, navigate the jumble of terminology, and discover how to assess and advance your company’s UX maturity.

Three men discussing at a table in a loft, one showing something on a smartphone, an agenda poster in the background

The value of good product design has reached the executive suite, and UX is on everyone’s lips. But what insights from UI design, perceptual psychology, and software ergonomics actually underpin it?

In day-to-day business, there is often not enough time to explore the connections between user-centered product development and software usability. Yet it is precisely this basic understanding that is so valuable on the path to effectively applying UX and in helping an organization “mature” toward consistent, human-centered product development.

This training course helps achieve that. It is designed for those interested in UX who are involved in the planning and development of digital products on a daily basis.

What we cover in the training

• Defining UX and usability

• Interaction principles for user-friendly software

• Workflow and methods of user-centered development processes

• The importance of basic human needs in software design

• Companies’ UX and usability maturity levels

• UX and Usability as Key Success Factors in Software Development

Target audience

Teams from the fields of development, design, product, and management

What you should bring

  • Introductory experience with user-centered design, CX/UX, and usability
  • Questions about methodology, application, procedures, and basic concepts
  • Interest in deepening your knowledge and enjoyment of learning in a group setting

All participants will receive a certificate of participation.

How will this training benefit your team?

  • Greater professional expertise:
    Understand the how, what, and why behind UX and usability, and apply this knowledge within your own company’s context.
  • Developing a shared understanding:
    establishing a consistent vocabulary and ensuring alignment between UX/product teams and (non-UX) teams and management.
  • Think
    outside the box:
    deepen your practical knowledge, the kind that often gets overlooked in day-to-day project work.
  • Take
    your skills to the next level
    : identify and improve your own UX skills, on the path to an organization that embraces UX.

Why choose UX&I training?

  • 100% practical
    The UX&I trainers are professionals in their fields with many years of experience across a wide range of industries, from automotive to insurance.
  • "On the job"
    Our training sessions typically accompany an ongoing project or product development, ideally in cycles that alternate between training, practical application, and knowledge transfer.
  • Enablement
    Experts
    UX&I is not an agency, but a consulting firm; all of our work is focused on empowering people.

Your trainers

  • Throughout his career spanning more than 20 years, Christian has consistently placed people at the center of his work, through sound methodology and a keen sensitivity to context.

Next steps

Next steps

We’d be happy to take the time to get to know your individual or team needs and expectations and discuss the next steps:

  • Initial consultation via email or phone
  • Joint training planning
  • Training at your location, at our location, or remotely

Do you have an idea or a tricky UX problem?

We support you from strategy and agile product development all the way to training your team.

Nadine Pieper, senior UX consultant at UX&I, smiling with glasses and arms crossed in the office

Nadine Pieper Senior UX consultant · Berlin

Prefer to talk right away?

30 minutes by video call, free and with no obligation. All times are Berlin time.

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Nadine Pieper
Hias Wrba
Patrick Oselka
Claudia Schönwälder
Mato Sauer

Your call with

Nadine Pieper

Senior UX consultant

Berlin

Your call with

Hias Wrba

Product coach

München

Your call with

Patrick Oselka

Managing director at UX&I

Düsseldorf

Your call with

Claudia Schönwälder

Senior UX consultant

Hamburg

Your call with

Mato Sauer

Customer empowerment lead

Frankfurt

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