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Knowledge

We dedicate 20 percent of our time to knowledge. Here’s where you’ll find it.

In-depth expertise instead of marketing promises: Here you’ll find what we learn through our projects: articles and interviews, white papers, event recommendations, and our newsletter. Everything is freely available.

Insights for people who need to deliver results

How we handle knowledge

First experienced, then written
down: Our content is drawn from ongoing projects, using methods we employ ourselves, addressing open questions we’re currently working on, and sharing firsthand results.

Share, don’t sell:
We’re a consulting firm, not an agency. Knowledge only makes a difference when it’s shared, so you get everything here for free.

Three ways to stay up to date: read, attend, subscribe

Articles & interviews

Articles & interviews

Concrete insights from day-to-day project work, and conversations with people who are responsible for UX every day. Short enough for a coffee break, yet substantial enough to leave a lasting impression.

Event recommendations

Event recommendations

Which conferences, camps, and meetups are worth attending: curated by people who actually go to them. So you’ll come away with more than just business cards.

Newsletter

Newsletter

The latest from articles, white papers, and events: delivered straight to your inbox. Stay subscribed as long as it’s helpful to you; you can unsubscribe at any time.

What lies behind the 20 percent

What lies behind the 20 percent

We devote 20 percent of our working hours and 20 percent of our profits to building and sharing knowledge. Every year.

The German UPA’s 2025 Industry Report ranks UX&I as the No. 1 most well-known UX company in Germany. We regularly give presentations at UX conferences and camps, brought Jared Spool to UX&I, and, together with the German UPA, hosted an evening with Don Norman in Düsseldorf.

And it’s evident in our projects: Instana was acquired by IBM for approximately $500 million. We supported METRO in its digital transformation initiative until we were no longer needed, which, for us, is the greatest success.

From reading to action

Content provides direction. Your roadmap, your team, and your deadline are more concrete than any guide. If you want to adapt a topic to your specific situation, we’re here to help: just let us know.

For the big topics: our white paper

For the big topics: our white paper

Some questions can’t be answered in a single article. That’s what our white papers are for: a topic explored in depth, with frameworks and methods you can apply right away.

Knowledge shows in the results.

Knowledge shows in the results.

In our Success Stories, you can read about how methods have been turned into real products, as told by the teams working with them today. And if you want to stay in the loop: Sign up for the newsletter to get updates whenever there’s something new to share.

Can’t find what you’re looking for?

Then let’s talk right away. We’ll listen to where you’re at and give you honest advice on what will help you move forward, without it necessarily turning into a project right away.

Nadine Pieper, senior UX consultant at UX&I, smiling with glasses and arms crossed in the office

Nadine Pieper Senior UX consultant · Berlin

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Nadine Pieper
Hias Wrba
Patrick Oselka
Claudia Schönwälder
Mato Sauer

Your call with

Nadine Pieper

Senior UX consultant

Berlin

Your call with

Hias Wrba

Product coach

München

Your call with

Patrick Oselka

Managing director at UX&I

Düsseldorf

Your call with

Claudia Schönwälder

Senior UX consultant

Hamburg

Your call with

Mato Sauer

Customer empowerment lead

Frankfurt